学生教务处的工作人员与校园内的合作伙伴合作，支持学生克服他们可能面临的任何挑战. 我们帮助学生与适合他们个人需求的资源联系，并与关心学生的教职员工协商.  



Faculty and Staff Guide to Supporting Students of Concern

What to do in an emergency situation:

If you believe there may be imminent danger of harm to a student or someone else, immediately call the Boston College Police Department (BCPD) for assistance at 617–552–44444; if you are off campus, dial 911. If you need help in assessing the situation, call the University Counseling Services at 617–552–3310 between the hours of 9 a.m. and 5 p.m.; after 5 p.m. contact BCPD at 617–552–4440.

Once the emergency situation has been addressed, 您仍然应该向学生外展和支持团队报告您的担忧，电话:617-552-3470或提交在线报告.

 Student of Concern On-line Reporting Form

What to do in a non-emergency situation

If you do not think that there is an immediate threat to someone's safety, 并且您想与有关学生的人交谈，请联系学生院长办公室的学生外展和支持团队，电话为617-552-3470.  You can also submit an online report regarding a student of concern here:

  Student of Concern On-line Reporting Form

Case Management Learning Outcomes

Students who participate in Case Management services will: 

  1. Be able to identify on and off campus support and resources. 
  2. Students will understand how and why to access support and resources. 
  3. Students will report feeling more comfortable accessing support and resources. 
  4. Students will be able to identify people and places in their life that are supportive to them.  

As faculty and staff at BC, you may be the first to recognize the signs of a student who is struggling, in distress, or in a state of crisis. These signs often become evident on campus, in the classroom, and in the residence halls. You may notice a significant drop in a student’s academic investment, increasing isolation from peers, or you may simply be present when a student decides to share his or her struggles. 学生最初可能会寻求教师和工作人员的帮助，因为他们可以被认为是可用的，愿意倾听. Therefore, 认识到痛苦的迹象和症状，知道如何回应并将学生转介到适当的部门寻求帮助是非常重要的.

What Do Signs of Distress or Mental Health Crisis Look Like? How can I help? 

重要的是要认识到当有人遇到困难，并在它变成危机之前进行干预. If a student is already exhibiting signs of being in a state of crisis, it is important to respond appropriately. 

Signs to be aware of

这是常见的学生感到痛苦，在一个时间或另一个由于难以适应, stress, anxiety, self-esteem, and relationship problems and may exhibit symptoms such as depression, eating disorders, substance abuse, and more. 当痛苦的症状持续一段时间时，会有警告信号，这可能表明问题可能是一个值得关注的问题.

A crisis is a situation in which an individual’s usual style of coping is no longer effective, and the emotional or physiological response begins to escalate.

了解学生痛苦的严重程度对于提供最好的回应和支持是很重要的.

Signs of Distress

Changes in academic performance

Changes in attendance at class or meetings

Depressed or lethargic mood

Hyperactivity and/or rapid speech

Withdrawal from friends or daily activities

Marked change in personal habits

Repeatedly falling asleep in class

Behavior that pushes the limits of decorum and that interferes with the educational environment

Physical signs such as immobilization, shaking, agitation, and aggression

Signs of a Mental Health Crisis

Destruction of property or other criminal acts

Extreme anxiety resulting in panic reactions

Inability to communicate

Suicidal statements or attempts

Loss of contact with reality or highly irrational thinking

Highly disruptive behavior

Confused and repetitive thinking

Fighting or assaultive behavior

Physical signs such as immobilization, shaking, agitation, and aggression

Academic Signs

Deterioration in quality of work

Missed assignments or appointments

一再提出不寻常的要求，如迟交论文、延期、推迟考试等.

Papers or essays that have themes of hopelessness, social isolation, rage, or despair

Lack of engagement in participation-oriented classes

Repeated absence from class or lab

What You Can Do for a Student in Distress or Crisis

If you choose to approach a student you are concerned about or if a student seeks you out, here are some suggestions:

  1. Talk to the student in private when both of you have time and are not rushed or preoccupied.
  2. Be direct and specific. Express your concern in behavioral, nonjudgmental terms. For example, say, “You look stressed. I’m concerned about you. Can you tell me what is going on?”
  3. Listen sensitively.
  4. Be aware of resources and share information about appropriate resources with the student.
  5. Follow up. Check with the student later to find out how the student is doing. Provide support as appropriate.

If you feel that there is an emergency situation, or a student may be an immediate threat to themselves or others, please contact BCPD at 617-552-4444. Reporting your concern

 

Reporting your concern


The Office of the Dean of Students (DOS) serves as the central office on campus for staff, faculty, students and other community members to report concern about a student. If you are concerned about a student, please contact us through our online Student of Concern Reporting Form or by calling us at 617-552-3470.  You can also refer a student directly to the DOS Team at 617-552-3470.

Even if a student reports concerning information from before their time at BC, you should still report this to the DOS team. Of particular concern is students reporting a history of a significant mental health concerns, hospitalizations and/or suicide attempt(s).  

Please note that if you are concerned about someone's immediate safety, please call the Boston College Police Department (BCPD) at 617–552–4444.

向DOS团队报告您的担忧，确保学生能够获得协调的护理和支持，并提供有关学生的担忧和向学生提供的任何支持的文件. 

If you are concerned about someone's immediate safety, please call the Boston College Police Department (BCPD) at 617–552–4444.

The following is information about counseling, medical, and personal assistance resources that you could provide to a student.

The Behavioral Evaluation Team

行为评估小组(BET)是一个由教职员工组成的多学科小组，是关于可能处于困境或危机中的学生和/或表现出相关行为的学生的信息中心.  In its work, 该小组强调学生的预防和早期干预，并努力协调大学的资源，以制定支持学生的策略.  BET的目标是提高个人学生和校园社区的整体福祉和安全.

当学生表现出严重和迫在眉睫的健康或安全风险和/或表现出严重破坏大学学习环境的行为时, the BET makes an individualized assessment of the matter.  然后，BET可能会向学生主任或指定人员推荐一系列回应和支持策略，包括, but are not limited to:

  1. Outreach to the student to provide direct support;
  2. Refer to on campus support resources and/or case management;
  3. 要求学生进行医疗/心理评估，并遵守任何此类评估提出的治疗建议;
  4. Modify campus housing placements to limit further disruptions of the residential community, which may include relocation in campus housing, separation from campus housing, and/or conditions on remaining or returning to campus housing;
  5. Institute an interim administrative action(s); and
  6. Recommend or require a leave of absence.

The Office of the Dean of Students, or designee, reviews any recommendations of the Behavioral Evaluation Team, makes a determination about what, if any, measures are appropriate, and oversees the implementation of any recommendations of the BET.

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